• Integrity – Create an environment of honesty, dependability, and respect to build trust in the workforce.
• Innovation – Utilize state-of-the-art technology and programs to provide first class service to our members
• Accountability – conduct business in the best interest of our employees and members
• Commitment to Community – Strive to improve the quality of life and environment for others and enhance economic development in our service territories

To provide:

• Superior Member Services
• Clear and Concise communication, internally and externally
• Aligning and streamlining procedures and policies, while incorporating transparency
• Improving system reliability and reducing the impact of system outages and blinks
• Providing training and encouraging professional development, while fostering a quality work environment to motivate and inspire employees
• Actively engaging in the communities that we serve through education and volunteering efforts, while implementing inclusion company wide
• Providing innovative solutions for members and employees and executing cost effective measures