member portalAccess Member Portal
Pay my Bill
Member portal to make payments, view billing and usage information.
MONITOR my usage
View your hourly and daily energy usage as well as the weather data in conjuction with energy usage.
Alerts and reminders can be used to monitor your account activity via text messaging, phone call or email.
In rural areas across the state, Aiken Electric and other not-for-profit cooperatives spend -thousands of dollars per year repairing equipment, power lines and fiber optic cables that have been struck by a stray shot. Repairs can be very costly and we strive to keep operating expenses down for all members by making every effort to recover costs from any party responsible for facility damages. We need your help – please join us in this collaborative effort to keep “unplanned” maintenance and repair costs for our members as low as possible. Read More.
Aiken Electric Cooperative (AEC) has received reports that scammers are making calls across their service territory pretending to be representatives of AEC. These fake callers are threatening to disconnect service if immediate payment isn’t received. These calls ARE NOT from AEC, even though the caller ID text may show “Aiken Electric Cooperative”.
The scammer may even use threatening language in order to frighten you into offering your credit card or bank account information. Don’t fall victim to these tricks. AEC wants to make sure you avoid any and all types of scams that could put you or your financial information in jeopardy. Here are some tips to keep in mind when trying to determine if you are communicating with an Aiken Electric employee:
Things AEC employees do:
- Travel in vehicles clearly marked with an AEC logo
- Require employees to carry a co-op photo ID
- AEC field employees wear issued uniforms (blue or tan) or shirts with AEC logo
Things AEC employees do not do:
- Call and request account information or a full SSN
- Conduct electric work inside your home (Except for H2O Select PLUS 2 members with water heater timers)
- Ask for credit card information over the phone
- Require prepaid debit cards as the ONLY method of payment (AEC authorized payment options can be found at aikenco-op.org)
- Charge additional fees to process payments (We recommend members make payments with AEC authorized payment options)
- Operate business outside of www. aikenco-op.org
Remember, there are legitimate third-party processors, not directly associated with AEC, who may charge a fee to process a payment. These payments may take several days to post to your account. If you suspect a scammer pretending to be an AEC employee has visited or contacted you, call the co-op at 803-649-6245 to verify and, also, report any suspicious activity to local law enforcement.
Investing in the future co-ops
AT AIKEN ELECTRIC Cooperative, we know the importance of explaining the history of electric cooperatives and the values they represent to our youth— after all, they are our members-in-training. With programs in place like the Virtual Youth Experience, we are able to do so in a way that teaches the role of electric cooperatives, while rewarding some of the top students in our service areas.
You’ll also read on Page 5 how a visit to our co-op during a career day presentation opened the door to a rewarding career for one of our linemen.
We have also been able to reward by offering several scholarships each year to assist in easing the burden of covering school tuition, including two Touchstone Energy scholarships and a Trustee scholarship, awarded to high-school seniors in our service area.
Over the past 21 years, our very own Board of Trustees has personally donated more than $21,000 to help 21 students towards furthering their educations.
Congratulations to our 2021 winners of our many youth opportunities! We will continue to support you, as you’ve always supported us. Aiken Electric Cooperative emphasizes the cooperative difference by providing real value for all of our members.