member portal
Access Member PortalDue to worldwide paper shortages, your bill may look a little different going forward. Bills will be sent in brown envelopes instead of the usual white envelopes. Please pay close attention to be sure it is not overlooked or mistakenly thrown away.
Pay my Bill
Member portal to make payments, view billing and usage information.
MONITOR my usage
View your hourly and daily energy usage as well as the weather data in conjuction with energy usage.
SET Alerts
Alerts and reminders can be used to monitor your account activity via text messaging, phone call or email.
In rural areas across the state, Aiken Electric and other not-for-profit cooperatives spend -thousands of 
dollars per year repairing equipment, power lines and fiber optic cables that have been struck by a stray shot. Repairs can be very costly and we strive to keep operating expenses down for all members by making every effort to recover costs from any party responsible for facility damages. We need your help – please join us in this collaborative effort to keep “unplanned” maintenance and repair costs for our members as low as possible. Read More.
Aiken Electric Cooperative (AEC) has received reports that scammers are making calls across their service territory pretending to be representatives of AEC. These fake callers are threatening to disconnect service if immediate payment isn’t received. These calls ARE NOT from AEC, even though the caller ID text may show “Aiken Electric Cooperative”.
The scammer may even use threatening language in order to frighten you into offering your credit card or bank account information. Don’t fall victim to these tricks. AEC wants to make sure you avoid any and all types of scams that could put you or your financial information in jeopardy. Here are some tips to keep in mind when trying to determine if you are communicating with an Aiken Electric employee:
Things AEC employees do:
- Travel in vehicles clearly marked with an AEC logo
- Require employees to carry a co-op photo ID
- AEC field employees wear issued uniforms (blue or tan) or shirts with AEC logo
Things AEC employees do not do:
- Call and request account information or a full SSN
- Conduct electric work inside your home (Except for H2O Select PLUS 2 members with water heater timers)
- Ask for credit card information over the phone
- Require prepaid debit cards as the ONLY method of payment (AEC authorized payment options can be found at aikenco-op.org)
- Charge additional fees to process payments (We recommend members make payments with AEC authorized payment options)
- Operate business outside of www. aikenco-op.org
Remember, there are legitimate third-party processors, not directly associated with AEC, who may charge a fee to process a payment. These payments may take several days to post to your account. If you suspect a scammer pretending to be an AEC employee has visited or contacted you, call the co-op at 803-649-6245 to verify and, also, report any suspicious activity to local law enforcement.
CHAT WITH US
Need help or information, chat with an AEC member services representative
STAY CONNECTED
Receive emails from Aiken Electric Cooperative
Apply For Service
How to apply for service
Storm Center
Access outage information and outage map. Find out how to AEC report outages.
STORM CENTER
Access outage information and outage map. Find out how to report outages.
ACCESS STORM CENTERWater Heater Program
Staying in hot water in now a PLUS!
WE LOVE OUR COMMUNITY
EVERYONE AT AIKEN ELECTRIC Cooperative is committed to building even stronger connections with you and the local communities we serve. We know when we helped to bring electricity to rural South Carolina many years ago, the quality of life improved for all. Through the years, other issues needed to be tackled, and we have been at the forefront of helping to address some of those issues. We want to help meet the long-term needs
of our community to ensure it continues to thrive—because just like you, we live here too.
The philanthropic spirit of our co-op members, employees and volunteers shone brightly at the 2022 RUN UNITED event April 30. After a two-year break due to the pandemic, our annual RUN UNITED returned with the same high energy as before. During the hiatus, that energy was matched with generous donations for the United Way of Aiken County. The 2022 RUN UNITED race event was the most successful to date.
We have a chance to continue the momentum. I invite you to attend the upcoming Busting Clays event on July 23 at Palmetto Shooting Complex in Edgefield. This clay shooting tournament, benefiting the United Way of Edgefield County, will be a full day of clay shooting, games and prizes, all for a good cause. This event also returns after a pandemic break, and we are counting on your support to make it a success.
The money we raise from these charitable events stays right here and benefits our local economy. We are investing in the infrastructure of our co-op and community to ensure the long-term viability of both. When the co-op thrives, our community thrives.
We recognize that we cannot pursue this passion alone. We rely on dedicated and passionate representatives to make informed decisions that impact our communities. Some people see local elections as less important than national elections. In reality, state and local elections have an even greater impact on our communities because the candidates are running on local issues that are closer to voters’ everyday lives. Exercise your right to vote during the primary election on June 14 and consider those who have supported and continue to support AEC.
We now have the opportunity to honor those who are making a difference. The #WhoPowersYou contest celebrates AEC members who go above and beyond to help others. Nominate someone, and they could win up to $2,500 to support their cause! This is your chance to celebrate the people who are elevating our co-op community.
While our top priority is to provide safe, reliable and affordable energy, equally important is our mission to enrich the lives of the members (that’s you!) that we serve. Concern for community is the heart and soul of who we are. And no matter what the future brings, you can count on AEC to care about you.
Gary L. Stooksbury, Chief Executive Officer
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