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Member portal to make payments, view billing and usage information.

MONITOR my usage

View your hourly and daily energy usage as well as the weather data in conjuction with energy usage.

SET Alerts

Alerts and reminders can be used to monitor your account activity via text messaging, phone call or email.

Aiken Electric Cooperative celebrated 82 years during its first drive-thru annual meeting Saturday, August 8, 2020.

Two incumbent candidates for the Board of Trustees were re-elected during the Annual Meeting. Charles R. (Chuck) Sanders was re-elected in Trustee District No. 2 and Linda S. Bramlett in Trustee District No. 5. Nominated by petition, Vincent W. Furtick, Jr. was elected to represent Trustee District No. 7.

This year’s grand prize, a John Deere riding mower, was won by Ricky Lee Cook of Aiken, SC.

The 2020 Annual Business Meeting was streamed live on Facebook.

It’s another convenient way to report your outage with the cellular phone number associated with your account. Text OUT to our “Lights Out” number (877-264-5368) and verify your address and a crew will be dispatched. It’s that simple! You will receive an alert once your outage has been restored. Opt-in to use the system.
As part of our ongoing advancements and enhancements to our service system, Aiken Electric Cooperative has been upgrading electric power meters. We will continue with this upgrade initiative for the next few years in an effort to improve our outage monitoring system and increase our responsiveness out in the field. All metering personnel will have Aiken Electric Cooperative uniforms and be in a truck clearly marked with our logo. They will also have official Aiken Electric Cooperative wallet identification. Thank you for your patience as we continue our efforts to better serve you, our members.

Please keep these tips in mind when trying to determine if you are communicating with an Aiken Electric employee:

Things AEC employees do:

  • Travel in vehicles clearly marked with an AEC logo
  • Require employees to carry a co-op photo ID
  • AEC field employees wear issued uniforms (blue and tan)

Things AEC employees do not do:

  • Call and request account information or a full SSN
  • Conduct electric work inside your home (Except for H2O Select PLUS 2 members with water heater timers)
  • Require prepaid debit cards as the ONLY method of payment (AEC authorized payment options can be found at aikenco-op.org)
  • Charge additional fees to process payments (We recommend members make payments with AEC authorized payment options)
  • Operate business outside of www.aikenco-op.org

Eric Savage

Remember, there are legitimate third party processors who may assess a fee to make a payment and it could take up to five days. Be informed. If you feel like a scammer pretending to be an AEC employee has visited or contacted you, call the co-op to verify and, also, report any suspicious activity to local law enforcement.

Representatives of Aiken Electric Cooperative working in the field always travel in vehicles with an AEC logo, carry an employee ID and wear blue and tan uniforms, like, AEC Field Services Technician, Eric Savage, pictured on the left.

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Monday - Friday, 8 a.m. - 5 p.m.

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BUSTIN' CLAYS

AEC presents "BUSTIN' CLAYS for UNITED WAY"

Saturday, July 27

Palmetto Shooting Complex in Edgefield SC.

More Info

Storm Center

Access outage information and outage map. Find out how to AEC report outages.

STORM CENTER

Access outage information and outage map. Find out how to report outages.

ACCESS STORM CENTER

Water Heater Program

Staying in hot water in now a PLUS!

H2O Select Plus 2

Aiken Electric’s electric water heater and timer incentive program.

More Info

Gary Stooksbury CEO

A new normal, a new annual meeting

We’ve heard the saying “The only thing constant in life is change.”
Our lives over the last couple of months seems to have proven that adage true. Here at Aiken we’ve had to change a lot to protect you and our employees during the pandemic. We’ve worn masks, temporarily shut down our lobbies, and altered some of our policies in an effort to keep you and our staff safe. Although there is one constant in our new normal. We continue to put our members first.
One of the most important parts of being a cooperative is holding an annual meeting. It’s one of the best ways to engage with our members. It is a special time for co-op members to gather and hear from co-op leadership.
Unfortunately, the risks involved with gathering together on our grounds at the Aiken Office prevent us from having the 2020 meeting in the traditional way. In an effort to protect you and our employees, we are planning a different kind of annual meeting – one like we have never done before.
Saturday, August 8 from 7 a.m. to 12:30 p.m., we will be holding a drive-thru style annual meeting where you won’t have to get out of your vehicle. Our staff will be ready to safely welcome you and assist in your registration and voting. You will still receive your annual meeting registration gift, a $20 electric bill credit. You will still be eligible for our grand prize, a John Deere riding lawn mower. You will still have the opportunity to vote on changes to our bylaws. At 12:30 p.m., our business meeting will be streamed live on our Facebook page and available following at www.aikenco-op.org. In addition, we are also having drive-thru registration and early voting on Friday, August 7 from 7 a.m. to 7 p.m.
While the annual meeting is going to be different this year, it does not change the fact that Aiken Electric is here to serve you. Our office drive-thru windows will be open on Friday, August 7 during normal business hours, 8 a.m. to 5 p.m. to conduct normal business.
Please bring your registration card with you to the meeting, found on the cover of this issue of SC Living. It is more important than ever to bring your registration card to help us facilitate traffic flow and be respectful of your time and the time of other members.
From all your friends at Aiken Electric, we want to thank you for your understanding and flexibility as we proceed with this new version of our annual meeting, and we hope to see you driving through on August 7 or 8.

Gary L. Stooksbury, Chief Executive Officer
Additional Programs:
South Carolina Living Magazine link
Coop Connection link
Together We Save link