member portal
Access Member Portal
Pay my Bill
Member portal to make payments, view billing and usage information.
MONITOR my usage
View your hourly and daily energy usage as well as the weather data in conjuction with energy usage.
SET Alerts
Alerts and reminders can be used to monitor your account activity via text messaging, phone call or email.
Two incumbent candidates for the Board of Trustees were re-elected during the Annual Meeting. Charles R. (Chuck) Sanders was re-elected in Trustee District No. 2 and Linda S. Bramlett in Trustee District No. 5. Nominated by petition, Vincent W. Furtick, Jr. was elected to represent Trustee District No. 7.
This year’s grand prize, a John Deere riding mower, was won by Ricky Lee Cook of Aiken, SC.
The 2020 Annual Business Meeting was streamed live on Facebook.
Please keep these tips in mind when trying to determine if you are communicating with an Aiken Electric employee:
Things AEC employees do:
- Travel in vehicles clearly marked with an AEC logo
- Require employees to carry a co-op photo ID
- AEC field employees wear issued uniforms (blue and tan)
Things AEC employees do not do:
- Call and request account information or a full SSN
- Conduct electric work inside your home (Except for H2O Select PLUS 2 members with water heater timers)
- Require prepaid debit cards as the ONLY method of payment (AEC authorized payment options can be found at aikenco-op.org)
- Charge additional fees to process payments (We recommend members make payments with AEC authorized payment options)
- Operate business outside of www.aikenco-op.org
Remember, there are legitimate third party processors who may assess a fee to make a payment and it could take up to five days. Be informed. If you feel like a scammer pretending to be an AEC employee has visited or contacted you, call the co-op to verify and, also, report any suspicious activity to local law enforcement.
Representatives of Aiken Electric Cooperative working in the field always travel in vehicles with an AEC logo, carry an employee ID and wear blue and tan uniforms, like, AEC Field Services Technician, Eric Savage, pictured on the left.
CHAT WITH US
Need help or information, chat with an AEC member services representative
STAY CONNECTED
Receive emails from Aiken Electric Cooperative
BUSTIN' CLAYS
AEC presents "BUSTIN' CLAYS for UNITED WAY"
Storm Center
Access outage information and outage map. Find out how to AEC report outages.
STORM CENTER
Access outage information and outage map. Find out how to report outages.
ACCESS STORM CENTERWater Heater Program
Staying in hot water in now a PLUS!
October is National Co-op Month
AT AIKEN ELECTRIC CO-OP, our top priority is always to provide reliable, affordable energy to you, the consumer-members we serve. Because we are a co-op, our mission is to enrich the lives of our members and serve the long-term interests of our local community— and this mission has never been more critical than in recent months. One of the seven principles that guides all co-ops is “concern for community.” To me, this principle is the essence of Aiken Electric Cooperative, and it sets us apart from other electric utilities.
October is National Co-op Month. During this month we are celebrating all of the ways we have been able to power through these uncertain times. The changing circumstances due to the pandemic have created both challenges and opportunities. Over the past several months, we’ve all been challenged to operate differently, and AEC has stepped up to help our members.
As an essential service, and to ensure reliability of your power supply, we modified our operations to safeguard business continuity. Our employees began working on staggered schedules to maintain separation. Some staff worked remotely. In the office, we limited and modified meetings and gatherings to allow for safe separation. We also adjusted our walk-in office availability and in-person service calls to ensure the health and safety of our employees and our valued members. In addition, we held our first- ever virtual Annual Business Meeting and drive-thru registration and voting in August.
With lobbies closed, we also reminded members of convenient payment options in addition to our drive-thru windows remaining open during normal business hours. Our new “CheckOut” program allows members to conveniently make payments at several popular retailers during their shopping trips. Visit aikenco-op.org for more information.
As you know, we operate with you in mind. Although we’re unable to meet in person, we’d still like your feedback. Please complete our annual member survey (located in the center of your magazine) to let us know your suggestions. By letting us know what you think, we will be able to continue providing real value to the communities we serve. Since 1938, that has been our goal, and you have our word that it always will be.
Gary L. Stooksbury, Chief Executive Officer
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