Water Heater Program

staying in hot water is now a PLUS!


Water Heater Program


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Coop Connections

Discover the value of Co-op Connections


Value of Coop Connections program

Beat The Peak

Member notification system


Youth Programs offered by Aiken Electric Cooperative


April 29, 2017



Run United Half marathon, 5K, and Kids run

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For your protection:

The credit card industry has implemented changes that require credit card payments to be processed through an automated system (without person to person contact). These changes are intended to protect you and your credit card data. For this reason, Aiken Electric Cooperative Member Services Representatives will no longer be able to accept credit card information over the phone. However, credit card payments are allowed using our automated phone system, mobile app, or online.

AEC System Upgrades

Scam AlertAs part of our ongoing advancements and enhancements to our service system, Aiken Electric Cooperative has been upgrading electric power meters. We will continue with this upgrade initiative for the next few years in an effort to improve our outage monitoring system and increase our responsiveness out in the field. All metering personnel will have Aiken Electric Cooperative uniforms and be in a truck clearly marked with our logo. They will also have official Aiken Electric Cooperative wallet identification. Thank you for your patience as we continue our efforts to better serve you, our members.

Members BewareScam Alert

Members continue to report being targeted with a telephone scam involving buying a MoneyPack. An individual pretending to be from Aiken Electric calls and tells the member that their service will be disconnected unless payment is made right away. Even when the member says they paid, the scammer reports that the co-op billing system did not process their payment and they need to make another payment by purchasing a Money Pack, call the number provided by the scammer and give the receipt and access numbers. The scammer then has access to the Money Pack account and takes the money.

Aiken Electric NEVER asks members to buy a Money Pack and members ALWAYS receive several notices prior to disconnection. If you are contacted with a threat of disconnection and suspect it may be a scam, call the co- op to verify and, also, report any suspicious activity to local law enforcement. Thank you.

Strength in numbers

We are launching a “Beat the Peak” campaign with a voluntary call to action for energy awareness among members to reduce electricity usage during peak hours when power is being used the most. The question to be answered here is: Can we as members of Aiken Electric Cooperative keep the cost of energy under control by using our electricity wisely during a few hours of the month? Energy peaks typically occur between 3 p.m. and 7 p.m. in the summer and 6 a.m. and 9 a.m. in the winter. These times are when our membership uses the greatest amount of electricity. Our “Peak” campaign will educate and inform our members about the benefits of “Peak” energy reduction.

This voluntary program encourages members to conserve or limit energy usage during “Peak” energy times when your cooperative may be purchasing power from the market at extremely high prices. By limiting the amount of power purchased during these “Peak” high-priced energy periods, the cooperative can reduce its total power costs.Beat The Peak logo

The “Beat the Peak” alert will be activated when our electric usage and spot market price for power are high. When you get the alert, all you have to do is make a conscious effort to shift energy use to times of the day outside of typical peak energy-use hours. With the Beat the Peak program, we are not asking you to stop using individual appliances altogether, we’re asking you to just use them during times when the demand for electricity is not high. Beat the Peak goes hand in hand with our H2O Select PLUS 2 -- an existing water heater program with member incentives for utilizing a timer.

If we can work together, we can all share the load and save. For more information on this program, check out page 20B, or visit energysmartsc.org.

Gary L. Stooksbury

Chief Executive Officer

We Need Your Email Address

We would like to try to communicate better with our membership when we have major storms or major events. To do this, we believe it would help if we could communicate with you via email as well as through our website and Facebook page. So, we ask that you click the link to the left, “receive email updates” and complete the registration page or send us your email address(es), along with your account name and service address, to This e-mail address is being protected from spambots. You need JavaScript enabled to view it so that we can update our contact records. We will only use email communication during special situations or for important issues that may affect your service. As always, we will never share or sell your information. Our goal is to provide you the best member service possible, and we appreciate your partnership in that effort. Thank you.

sc.tellepa.com exercice your rights and speak up videoShould the EPA have the power to make new rules and regulations that cause your electric bill to soar? We think not. Protect your pocketbook and join our petition: www.sc.tellepa.com


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