Water Heater Program

staying in hot water is now a PLUS!

 

Water Heater Program

WELCOME

Discover the value of    co-op membership!

 

Access our welcome packet

Coop Connections

Discover the value of Co-op Connections

 

Value of Coop Connections program

Youth Programs

Scholarships, Washington Youth Tour

 

Youth Programs offered by Aiken Electric Cooperative

RUN UNITED

April 29, 2017

 

 

Run United Half marathon, 5K, and Kids run

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For your protection:

The credit card industry has implemented changes that require credit card payments to be processed through an automated system (without person to person contact). These changes are intended to protect you and your credit card data. For this reason, Aiken Electric Cooperative Member Services Representatives will no longer be able to accept credit card information over the phone. However, credit card payments are allowed using our automated phone system, mobile app, or online.


AEC System Upgrades

Scam AlertAs part of our ongoing advancements and enhancements to our service system, Aiken Electric Cooperative has been upgrading electric power meters. We will continue with this upgrade initiative for the next few years in an effort to improve our outage monitoring system and increase our responsiveness out in the field. All metering personnel will have Aiken Electric Cooperative uniforms and be in a truck clearly marked with our logo. They will also have official Aiken Electric Cooperative wallet identification. Thank you for your patience as we continue our efforts to better serve you, our members.


Members BewareScam Alert

Members continue to report being targeted with a telephone scam involving buying a MoneyPack. An individual pretending to be from Aiken Electric calls and tells the member that their service will be disconnected unless payment is made right away. Even when the member says they paid, the scammer reports that the co-op billing system did not process their payment and they need to make another payment by purchasing a Money Pack, call the number provided by the scammer and give the receipt and access numbers. The scammer then has access to the Money Pack account and takes the money.

Aiken Electric NEVER asks members to buy a Money Pack and members ALWAYS receive several notices prior to disconnection. If you are contacted with a threat of disconnection and suspect it may be a scam, call the co- op to verify and, also, report any suspicious activity to local law enforcement. Thank you.


There’s no place like home for the holidays

OUR MEMBERS WHO WILL BE HOME for the holidays will be nestled all snug in their beds, but some people won’t be as fortunate during this time of year. Through our Operation Round Up program, we are able to make spirits brighter by assisting those in our community that have fallen on misfortune. If you’re not already a participant, your change from rounding up your bill to the nearest dollar each month can help us to make an even greater impact. Sign up by giving us a call or by emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

As we give to those in our community, we want to make sure that, you, our members, receive something too. Capital credits have been mailed just in time for those last minute holiday purchases.

With that in mind, you may want to pick up a few items that will pay for themselves throughout the years. Decorate and light with LEDs, and make sure your home has its winter coat of insulation to help you save on energy costs while keeping you and your guests comfortable.

On holidays and everyday, Aiken Electric Cooperative does its best to keep the lights on. Reliability is our priority. If problems occur, call our automated system at 1-877-264-5368 to alert us of your outage and our employees will be on call to respond. Let each shimmering spectrum of colorful lights you see, be a reminder of our dedication to you and keeping your lights on. Happy holidays!

Gary L. Stooksbury

Chief Executive Officer


We Need Your Email Address

We would like to try to communicate better with our membership when we have major storms or major events. To do this, we believe it would help if we could communicate with you via email as well as through our website and Facebook page. So, we ask that you click the link to the left, “receive email updates” and complete the registration page or send us your email address(es), along with your account name and service address, to This e-mail address is being protected from spambots. You need JavaScript enabled to view it so that we can update our contact records. We will only use email communication during special situations or for important issues that may affect your service. As always, we will never share or sell your information. Our goal is to provide you the best member service possible, and we appreciate your partnership in that effort. Thank you.


sc.tellepa.com exercice your rights and speak up videoShould the EPA have the power to make new rules and regulations that cause your electric bill to soar? We think not. Protect your pocketbook and join our petition: www.sc.tellepa.com

 

 
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