member portalAccess Member Portal
Pay my Bill
Member portal to make payments, view billing and usage information.
MONITOR my usage
View your hourly and daily energy usage as well as the weather data in conjuction with energy usage.
Alerts and reminders can be used to monitor your account activity via text messaging, phone call or email.
Please keep these tips in mind when trying to determine if you are communicating with an Aiken Electric employee:
Things AEC employees do:
- Travel in vehicles clearly marked with an AEC logo
- Require employees to carry a co-op photo ID
- AEC field employees wear issued uniforms (blue and tan)
Things AEC employees do not do:
- Call and request account information or a full SSN
- Conduct electric work inside your home (Except for H2O Select PLUS 2 members with water heater timers)
- Require prepaid debit cards as the ONLY method of payment (AEC authorized payment options can be found at aikenco-op.org)
- Charge additional fees to process payments (We recommend members make payments with AEC authorized payment options)
- Operate business outside of www.aikenco-op.org
Remember, there are legitimate third party processors who may assess a fee to make a payment and it could take up to five days. Be informed. If you feel like a scammer pretending to be an AEC employee has visited or contacted you, call the co-op to verify and, also, report any suspicious activity to local law enforcement.
Representatives of Aiken Electric Cooperative working in the field always travel in vehicles with an AEC logo, carry an employee ID and wear blue and tan uniforms, like, AEC Field Services Technician, Eric Savage, pictured on the left.
Local people serving you
AEC is dedicated to providing you with reliable, competitively-priced energy, as well as many other services that you desire. This is why your input is so valuable to us. So don’t miss the opportunity to let your voice be heard by completing our member satisfaction survey which you will find in the center of this issue. Please take a little time to complete and return it for your chance to win one of our three $500 electric credits.
The feedback we receive is important to us. We use this information to make changes to programs, processes, or even policies to better benefit you. In some cases, we also reach out to our state senators and representatives to ensure that rural and cooperative issues remain part of political discussion. We appreciate these people who represent our concerns and fight for our causes on a daily basis. You’ll find them listed on page 5 of the Living in South Carolina magazine. Remember to thank them when you see them in your community.
As a member of Aiken Electric, it should also make you feel good that your co-op is local. It is managed by your friends and neighbors like our new Edgefield Area Director. You can count on them to look out for your interests because as members themselves, they share them. They work throughout the year to invest in our electric system to keep power reliable, focus on educating members on how to use energy efficiently, and, most importantly, help keep your energy rates affordable.
At AEC, we have a responsibility to run the cooperative with your best interests in mind. You can rest assured that we will do just that because we’re local people serving you.