Pay my Bill

Member portal to make payments, view billing and usage information.

MONITOR my usage

View your hourly and daily energy usage as well as the weather data in conjuction with energy usage.

SET Alerts

Alerts and reminders can be used to monitor your account activity via text messaging, phone call or email.

It’s another convenient way to report your outage with the cellular phone number associated with your account. Text OUT to our “Lights Out” number (877-264-5368) and verify your address and a crew will be dispatched. It’s that simple! You will receive an alert once your outage has been restored. Opt-in to use the system.
As part of our ongoing advancements and enhancements to our service system, Aiken Electric Cooperative has been upgrading electric power meters. We will continue with this upgrade initiative for the next few years in an effort to improve our outage monitoring system and increase our responsiveness out in the field. All metering personnel will have Aiken Electric Cooperative uniforms and be in a truck clearly marked with our logo. They will also have official Aiken Electric Cooperative wallet identification. Thank you for your patience as we continue our efforts to better serve you, our members.

Please keep these tips in mind when trying to determine if you are communicating with an Aiken Electric employee:

Things AEC employees do:

  • Travel in vehicles clearly marked with an AEC logo
  • Require employees to carry a co-op photo ID
  • AEC field employees wear issued uniforms (blue and tan)

Things AEC employees do not do:

  • Call and request account information or a full SSN
  • Conduct electric work inside your home (Except for H2O Select PLUS 2 members with water heater timers)
  • Require prepaid debit cards as the ONLY method of payment (AEC authorized payment options can be found at aikenco-op.org)
  • Charge additional fees to process payments (We recommend members make payments with AEC authorized payment options)
  • Operate business outside of www.aikenco-op.org

Eric Savage

Remember, there are legitimate third party processors who may assess a fee to make a payment and it could take up to five days. Be informed. If you feel like a scammer pretending to be an AEC employee has visited or contacted you, call the co-op to verify and, also, report any suspicious activity to local law enforcement.

Representatives of Aiken Electric Cooperative working in the field always travel in vehicles with an AEC logo, carry an employee ID and wear blue and tan uniforms, like, AEC Field Services Technician, Eric Savage, pictured on the left.

CHAT WITH US

Need help or information, chat with an AEC member services representative

CHAT WITH US

Available during normal business hours.
Monday - Friday, 8 a.m. - 5 p.m.

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STAY CONNECTED

Receive emails from Aiken Electric Cooperative

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Stay up-to-date on programs and services with AEC monthly newsletters.

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Bustin' Clays

Thank you for making this event a success! View pictures of the events

View pictures

Tournament was held at Palmetto Shooting Complex in Edgefield, SC.

More Info

Storm Center

Access outage information and outage map. Find out how to AEC report outages.

STORM CENTER

Access outage information and outage map. Find out how to report outages.

ACCESS STORM CENTER

Water Heater Program

Staying in hot water in now a PLUS!

H2O Select Plus 2

Aiken Electric’s electric water heater and timer incentive program.

More Info

Gary Stooksbury CEO

Growing up co-op

I LOVE THE FEELING OF BEING ABLE to walk into my favorite locally-owned shop, restaurant or store knowing that the profit, product and labor can make positive impacts on my community. The spirit of main street is embodied in these local businesses, just like it is at Aiken Electric.

Electric cooperatives are as local and community centered as they come. Founded as a way to bring electricity to communities that didn’t interest Investor-owned utilities (or IOUs), electric cooperatives have been a cornerstone of community and economic development in rural America and beyond for decades.

That feeling I get when I frequent local businesses in our community is the same feeling I get when I walk into work at the co-op every day. It is a feeling of pride. I am proud to be a part of an organization that serves the community in which we live, instead of a group of shareholders who may never have set foot in our service territory.

Living on co-op lines is more than just knowing there are people out there working to bring you safe, reliable and affordable electric service. Living on co-op lines is an investment in our community and its members.

AEC is a not-for-profit business. When we make more money than we need to keep the lights on safely, affordably and reliably, we return it back to our members (that’s you!) in the form of capital credits. This means after all co-op expenses are paid, any additional money we earn goes back into our community, instead of going into a shareholder’s pocket, which is pretty great.

And because we are owned by you, our members, we have a vested interest in making sure our community is prosperous. We do this by investing in economic development and co-op programs such as Washington Youth Tour, Cooperative Youth Summit and scholarships.

I hope that you view AEC not just as your electric utility provider, but as a local business that brings pride and prosperity to our community. If you are interested in learning more about how we keep the lights on and beyond, visit aikenco-op.org or “like” our Facebook page.

Gary L. Stooksbury, Chief Executive Officer
Additional Programs:
South Carolina Living Magazine link
Coop Connection link
Together We Save link