Pay my Bill

Member portal to make payments, view billing and usage information.

MONITOR my usage

View your hourly and daily energy usage as well as the weather data in conjuction with energy usage.

SET Alerts

Alerts and reminders can be used to monitor your account activity via text messaging, phone call or email.

It’s another convenient way to report your outage with the cellular phone number associated with your account. Text OUT to our “Lights Out” number (877-264-5368) and verify your address and a crew will be dispatched. It’s that simple! You will receive an alert once your outage has been restored. Opt-in to use the system.
As part of our ongoing advancements and enhancements to our service system, Aiken Electric Cooperative has been upgrading electric power meters. We will continue with this upgrade initiative for the next few years in an effort to improve our outage monitoring system and increase our responsiveness out in the field. All metering personnel will have Aiken Electric Cooperative uniforms and be in a truck clearly marked with our logo. They will also have official Aiken Electric Cooperative wallet identification. Thank you for your patience as we continue our efforts to better serve you, our members.

Please keep these tips in mind when trying to determine if you are communicating with an Aiken Electric employee:

Things AEC employees do:

  • Travel in vehicles clearly marked with an AEC logo
  • Require employees to carry a co-op photo ID
  • AEC field employees wear issued uniforms (blue and tan)

Things AEC employees do not do:

  • Call and request account information or a full SSN
  • Conduct electric work inside your home (Except for H2O Select PLUS 2 members with water heater timers)
  • Require prepaid debit cards as the ONLY method of payment (AEC authorized payment options can be found at aikenco-op.org)
  • Charge additional fees to process payments (We recommend members make payments with AEC authorized payment options)
  • Operate business outside of www.aikenco-op.org

Eric Savage

Remember, there are legitimate third party processors who may assess a fee to make a payment and it could take up to five days. Be informed. If you feel like a scammer pretending to be an AEC employee has visited or contacted you, call the co-op to verify and, also, report any suspicious activity to local law enforcement.

Representatives of Aiken Electric Cooperative working in the field always travel in vehicles with an AEC logo, carry an employee ID and wear blue and tan uniforms, like, AEC Field Services Technician, Eric Savage, pictured on the left.

CHAT WITH US

Need help or information, chat with an AEC member services representative

CHAT WITH US

Available during normal business hours.
Monday - Friday, 8 a.m. - 5 p.m.

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Stay up-to-date on programs and services with AEC monthly newsletters.

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BUSTIN' CLAYS

AEC presents "BUSTIN' CLAYS for UNITED WAY"

Saturday, July 27

Palmetto Shooting Complex in Edgefield SC.

More Info

Storm Center

Access outage information and outage map. Find out how to AEC report outages.

STORM CENTER

Access outage information and outage map. Find out how to report outages.

ACCESS STORM CENTER

Water Heater Program

Staying in hot water in now a PLUS!

H2O Select Plus 2

Aiken Electric’s electric water heater and timer incentive program.

More Info

Gary Stooksbury CEO

AEC Board approves $1.78 million in capital credits

CONCERN FOR COMMUNITY IS the seventh cooperative principle, and it is one that all employees of Aiken Electric Cooperative value year round. But during the holiday season, concern for community seems especially important. We participate in worthwhile causes like Toys for Tots, Operation North Pole and food drives that allow us to assist our neighbors who may be in need.

Our members help us give back, too. Through the Operation Round Up program, members can round up their energy bills to the next dollar amount and assist those in our communities who need it most.

Additionally, we like to give back to our members. This month, it is in the form of capital credits. Checks will be arriving in December. We will be retiring $1.78 million. Of that amount, $1.38 million will retire the amounts remaining for 1990 and a portion of 1991. Four hundred thousand dollars will be utilized to retire a portion of the capital credits for 2018. Visit the link below to be sure you’re not missing out on receiving this benefit.

In that same spirit of giving, we encourage high school juniors and seniors to apply for our youth opportunities. Annually, we give students in our service area a chance to visit our nation’s and state’s capitals, as well as provide funds to further their educations. Visit our website for more information.

Join us in giving back this season. No matter how great or small the act, every time we give back, we strengthen our community, and that’s always worth celebrating.

Gary L. Stooksbury, Chief Executive Officer
Additional Programs:
South Carolina Living Magazine link
Coop Connection link
Together We Save link