member portalAccess Member Portal
Pay my Bill
Member portal to make payments, view billing and usage information.
MONITOR my usage
View your hourly and daily energy usage as well as the weather data in conjuction with energy usage.
Alerts and reminders can be used to monitor your account activity via text messaging, phone call or email.
Please keep these tips in mind when trying to determine if you are communicating with an Aiken Electric employee:
Things AEC employees do:
- Travel in vehicles clearly marked with an AEC logo
- Require employees to carry a co-op photo ID
- AEC field employees wear issued uniforms (blue and tan)
Things AEC employees do not do:
- Call and request account information or a full SSN
- Conduct electric work inside your home (Except for H2O Select PLUS 2 members with water heater timers)
- Require prepaid debit cards as the ONLY method of payment (AEC authorized payment options can be found at aikenco-op.org)
- Charge additional fees to process payments (We recommend members make payments with AEC authorized payment options)
- Operate business outside of www.aikenco-op.org
Remember, there are legitimate third party processors who may assess a fee to make a payment and it could take up to five days. Be informed. If you feel like a scammer pretending to be an AEC employee has visited or contacted you, call the co-op to verify and, also, report any suspicious activity to local law enforcement.
Representatives of Aiken Electric Cooperative working in the field always travel in vehicles with an AEC logo, carry an employee ID and wear blue and tan uniforms, like, AEC Field Services Technician, Eric Savage, pictured on the left.
Growing up co-op
I LOVE THE FEELING OF BEING ABLE to walk into my favorite locally-owned shop, restaurant or store knowing that the profit, product and labor can make positive impacts on my community. The spirit of main street is embodied in these local businesses, just like it is at Aiken Electric.
Electric cooperatives are as local and community centered as they come. Founded as a way to bring electricity to communities that didn’t interest Investor-owned utilities (or IOUs), electric cooperatives have been a cornerstone of community and economic development in rural America and beyond for decades.
That feeling I get when I frequent local businesses in our community is the same feeling I get when I walk into work at the co-op every day. It is a feeling of pride. I am proud to be a part of an organization that serves the community in which we live, instead of a group of shareholders who may never have set foot in our service territory.
Living on co-op lines is more than just knowing there are people out there working to bring you safe, reliable and affordable electric service. Living on co-op lines is an investment in our community and its members.
AEC is a not-for-profit business. When we make more money than we need to keep the lights on safely, affordably and reliably, we return it back to our members (that’s you!) in the form of capital credits. This means after all co-op expenses are paid, any additional money we earn goes back into our community, instead of going into a shareholder’s pocket, which is pretty great.
And because we are owned by you, our members, we have a vested interest in making sure our community is prosperous. We do this by investing in economic development and co-op programs such as Washington Youth Tour, Cooperative Youth Summit and scholarships.
I hope that you view AEC not just as your electric utility provider, but as a local business that brings pride and prosperity to our community. If you are interested in learning more about how we keep the lights on and beyond, visit aikenco-op.org or “like” our Facebook page.