Pay my Bill

Member portal to make payments, view billing and usage information.

MONITOR my usage

View your hourly and daily energy usage as well as the weather data in conjuction with energy usage.

SET Alerts

Alerts and reminders can be used to monitor your account activity via text messaging, phone call or email.

It’s another convenient way to report your outage with the cellular phone number associated with your account. Text OUT to our “Lights Out” number (877-264-5368) and verify your address and a crew will be dispatched. It’s that simple! You will receive an alert once your outage has been restored. Opt-in to use the system.
As part of our ongoing advancements and enhancements to our service system, Aiken Electric Cooperative has been upgrading electric power meters. We will continue with this upgrade initiative for the next few years in an effort to improve our outage monitoring system and increase our responsiveness out in the field. All metering personnel will have Aiken Electric Cooperative uniforms and be in a truck clearly marked with our logo. They will also have official Aiken Electric Cooperative wallet identification. Thank you for your patience as we continue our efforts to better serve you, our members.

Please keep these tips in mind when trying to determine if you are communicating with an Aiken Electric employee:

Things AEC employees do:

  • Travel in vehicles clearly marked with an AEC logo
  • Require employees to carry a co-op photo ID
  • AEC field employees wear issued uniforms (blue and tan)

Things AEC employees do not do:

  • Call and request account information or a full SSN
  • Conduct electric work inside your home (Except for H2O Select PLUS 2 members with water heater timers)
  • Require prepaid debit cards as the ONLY method of payment (AEC authorized payment options can be found at aikenco-op.org)
  • Charge additional fees to process payments (We recommend members make payments with AEC authorized payment options)
  • Operate business outside of www.aikenco-op.org

Eric Savage

Remember, there are legitimate third party processors who may assess a fee to make a payment and it could take up to five days. Be informed. If you feel like a scammer pretending to be an AEC employee has visited or contacted you, call the co-op to verify and, also, report any suspicious activity to local law enforcement.

Representatives of Aiken Electric Cooperative working in the field always travel in vehicles with an AEC logo, carry an employee ID and wear blue and tan uniforms, like, AEC Field Services Technician, Eric Savage, pictured on the left.

CHAT WITH US

Need help or information, chat with an AEC member services representative

CHAT WITH US

Available during normal business hours.
Monday - Friday, 8 a.m. - 5 p.m.

Start Chat

STAY CONNECTED

Receive emails from Aiken Electric Cooperative

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Stay up-to-date on programs and services with AEC monthly newsletters.

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Bustin' Clays

Thank you for making this event a success! View pictures of the events

View pictures

Tournament was held at Palmetto Shooting Complex in Edgefield, SC.

More Info

Storm Center

Access outage information and outage map. Find out how to AEC report outages.

STORM CENTER

Access outage information and outage map. Find out how to report outages.

ACCESS STORM CENTER

Water Heater Program

Staying in hot water in now a PLUS!

H2O Select Plus 2

Aiken Electric’s electric water heater and timer incentive program.

More Info

Gary Stooksbury CEO

Join us at the Polls on November 6

OUR CO-OP’S NUMBER ONE priority is providing our members with safe, reliable and affordable electricity.
But doing this job requires a lot more than hanging and maintaining power lines throughout our service territory. It requires political engagement. That may seem far removed from our core mission, but it’s absolutely essential to serving you, our members.

That’s why we’re participating in a national program of America’s electric cooperatives called Co-ops Vote.

Co-ops Vote encourages all co-op members to participate in national, state and local elections while educating political candidates and elected officials about the important role played by electric cooperatives in their communities.

The National Rural Electric Cooperative Association, the service organization representing the nation’s electric co-ops, launched Co-ops Vote in 2016. Co-ops Vote started as a national non-partisan get-out-and-vote initiative that helped drive rural voter turnout in the 2016 presidential election.

Through this program, electric co-ops realized they had a unique advantage: As co-ops, the civic virtue of voting is in our DNA. We show concern for community— one of the seven cooperative principles— through participation in our democracy.

Co-ops have another advantage. Elected officials and decision-makers across the political spectrum trust us because of the work the electric cooperative family has put into political engagement. When we all get involved, we can make things happen politically and in our local communities.

Our participation in Co-ops Vote helps to ensure that rural issues remain part of the national discussion—and are supported by our elected officials. But Co-ops Vote isn’t just for co-ops. It’s for co-op members just like you.

You can participate by registering to vote and committing to cast your ballot on November 6. If you’re interested in getting more involved, visit vote.coop to learn more about the upcoming elections and access online tools that can help you participate. We look forward to seeing you at the polls on Election Day!

Gary L. Stooksbury, Chief Executive Officer
Additional Programs:
South Carolina Living Magazine link
Coop Connection link
Together We Save link