member portalAccess Member Portal
Pay my Bill
Member portal to make payments, view billing and usage information.
MONITOR my usage
View your hourly and daily energy usage as well as the weather data in conjuction with energy usage.
Alerts and reminders can be used to monitor your account activity via text messaging, phone call or email.
Please keep these tips in mind when trying to determine if you are communicating with an Aiken Electric employee:
Things AEC employees do:
- Travel in vehicles clearly marked with an AEC logo
- Require employees to carry a co-op photo ID
- AEC field employees wear issued uniforms (blue and tan)
Things AEC employees do not do:
- Call and request account information or a full SSN
- Conduct electric work inside your home (Except for H2O Select PLUS 2 members with water heater timers)
- Require prepaid debit cards as the ONLY method of payment (AEC authorized payment options can be found at aikenco-op.org)
- Charge additional fees to process payments (We recommend members make payments with AEC authorized payment options)
- Operate business outside of www.aikenco-op.org
Remember, there are legitimate third party processors who may assess a fee to make a payment and it could take up to five days. Be informed. If you feel like a scammer pretending to be an AEC employee has visited or contacted you, call the co-op to verify and, also, report any suspicious activity to local law enforcement.
Representatives of Aiken Electric Cooperative working in the field always travel in vehicles with an AEC logo, carry an employee ID and wear blue and tan uniforms, like, AEC Field Services Technician, Eric Savage, pictured on the left.
Giving back is the co-op way
COOPERATIVES AROUND the globe adhere to the same Seven Cooperative Principles that guide all of our decisions—from how we run the co-op to how we engage with our local communities. Concern for Community is the seventh principle, and it is one that all employees of Aiken Electric value year round.
AEC has a proud history of giving back in the form of scholarships, sponsorships and other donations, but our members help us give back, too. Through our Operation Round Up program, members can round up their energy bills to the next dollar amount, and the extra change goes toward helping those in need, right here in our community.
There are many other ways you can give back to the community that go beyond dollar donations. Take some time to go through your closets and find clothes that no longer fit or have lost their use. Bag those items up and take them to your local Salvation Army, Goodwill or church clothing drive. Volunteer for a local non-profit, deliver meals to the sick and the elderly or simply make a meal for a neighbor in need.
No matter how great or small the act, every time we give back, we strengthen our community. So take the time to give back this summer.