Pay my Bill

Member portal to make payments, view billing and usage information.

MONITOR my usage

View your hourly and daily energy usage as well as the weather data in conjuction with energy usage.

SET Alerts

Alerts and reminders can be used to monitor your account activity via text messaging, phone call or email.

It’s another convenient way to report your outage with the cellular phone number associated with your account. Text OUT to our “Lights Out” number (877-264-5368) and verify your address and a crew will be dispatched. It’s that simple! You will receive an alert once your outage has been restored. Opt-in to use the system.
As part of our ongoing advancements and enhancements to our service system, Aiken Electric Cooperative has been upgrading electric power meters. We will continue with this upgrade initiative for the next few years in an effort to improve our outage monitoring system and increase our responsiveness out in the field. All metering personnel will have Aiken Electric Cooperative uniforms and be in a truck clearly marked with our logo. They will also have official Aiken Electric Cooperative wallet identification. Thank you for your patience as we continue our efforts to better serve you, our members.

Please keep these tips in mind when trying to determine if you are communicating with an Aiken Electric employee:

Things AEC employees do:

  • Travel in vehicles clearly marked with an AEC logo
  • Require employees to carry a co-op photo ID
  • AEC field employees wear issued uniforms (blue and tan)

Things AEC employees do not do:

  • Call and request account information or a full SSN
  • Conduct electric work inside your home (Except for H2O Select PLUS 2 members with water heater timers)
  • Require prepaid debit cards as the ONLY method of payment (AEC authorized payment options can be found at aikenco-op.org)
  • Charge additional fees to process payments (We recommend members make payments with AEC authorized payment options)
  • Operate business outside of www.aikenco-op.org

Eric Savage

Remember, there are legitimate third party processors who may assess a fee to make a payment and it could take up to five days. Be informed. If you feel like a scammer pretending to be an AEC employee has visited or contacted you, call the co-op to verify and, also, report any suspicious activity to local law enforcement.

Representatives of Aiken Electric Cooperative working in the field always travel in vehicles with an AEC logo, carry an employee ID and wear blue and tan uniforms, like, AEC Field Services Technician, Eric Savage, pictured on the left.

CHAT WITH US

Need help or information, chat with an AEC member services representative

CHAT WITH US

Available during normal business hours.
Monday - Friday, 8 a.m. - 5 p.m.

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STAY CONNECTED

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Stay up-to-date on programs and services with AEC monthly newsletters.

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AEC Run United

Join us on April 27th 2019 for A Run Like No Other!

AEC RUN UNITED

Register Now

More Info

Storm Center

Access outage information and outage map. Find out how to AEC report outages.

STORM CENTER

Access outage information and outage map. Find out how to report outages.

ACCESS STORM CENTER

Water Heater Program

Staying in hot water in now a PLUS!

H2O Select Plus 2

Aiken Electric’s electric water heater and timer incentive program.

More Info

Gary Stooksbury CEO

Building future leaders

AT AIKEN ELECTRIC COOPERATIVE we talk a lot about the services we provide to you, our members–capital credits, convenient billing options and energy savings through Help My House and H2O Select® PLUS 2. But many of our value-added benefits are directed at a younger audience.
It’s important that we support our students, not only to enrich their lives, but also to instill in them the importance of cooperative membership. After all, these students will one day become community leaders, and possibly co-op leaders.
High School Juniors and Seniors
For high school seniors, we offer college scholarships in three categories. We encourage high school seniors to log on to our website now and download the applications. Our deadline for submissions is fast approaching.
In addition, we will be interviewing for twelve students this month to represent us on the Washington Youth Tour and the Cooperative Youth Summit happening this summer. Both opportunities combine fun with destinations and workshops that teach them about government and the cooperative business model.
Area First Graders
At the end of this month, we will be hosting our 15th Annual Safety Magic Show for first graders in our service territories. Over the years, we have reached over 9,000 students with reinforcing the message of electrical safety and conservation. The program, “Making Accidents Disappear,” is an educational and entertaining program that teaches children the importance of electrical safety by utilizing humor and sleight of hand.
We also support local schools and sports programs with sponsorships and volunteer hours from employees. Outreach with youth and improving the quality of life in the communities we serve is just one more way we demonstrate the cooperative difference.

Gary L. Stooksbury, Chief Executive Officer
Additional Programs:
South Carolina Living Magazine link
Coop Connection link
Together We Save link