Water Heater Program

staying in hot water is now a PLUS!

 

Water Heater Program

WELCOME

Discover the value of    co-op membership!

 

Access our welcome packet

Coop Connections

Discover the value of Co-op Connections

 

Value of Coop Connections program

Youth Programs

Scholarships, Washington Youth Tour

 

Youth Programs offered by Aiken Electric Cooperative

RUN UNITED

April 29, 2017

 

 

Run United Half marathon, 5K, and Kids run

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Click here to receive email updates

For your protection:

The credit card industry has implemented changes that require credit card payments to be processed through an automated system (without person to person contact). These changes are intended to protect you and your credit card data. For this reason, Aiken Electric Cooperative Member Services Representatives will no longer be able to accept credit card information over the phone. However, credit card payments are allowed using our automated phone system, mobile app, or online.


AEC System Upgrades

Scam AlertAs part of our ongoing advancements and enhancements to our service system, Aiken Electric Cooperative has been upgrading electric power meters. We will continue with this upgrade initiative for the next few years in an effort to improve our outage monitoring system and increase our responsiveness out in the field. All metering personnel will have Aiken Electric Cooperative uniforms and be in a truck clearly marked with our logo. They will also have official Aiken Electric Cooperative wallet identification. Thank you for your patience as we continue our efforts to better serve you, our members.


Members BewareScam Alert

Members continue to report being targeted with a telephone scam involving buying a MoneyPack. An individual pretending to be from Aiken Electric calls and tells the member that their service will be disconnected unless payment is made right away. Even when the member says they paid, the scammer reports that the co-op billing system did not process their payment and they need to make another payment by purchasing a Money Pack, call the number provided by the scammer and give the receipt and access numbers. The scammer then has access to the Money Pack account and takes the money.

Aiken Electric NEVER asks members to buy a Money Pack and members ALWAYS receive several notices prior to disconnection. If you are contacted with a threat of disconnection and suspect it may be a scam, call the co- op to verify and, also, report any suspicious activity to local law enforcement. Thank you.


Your source for power and information

EVERYONE AT AIKEN ELECTRIC CO-OP is committed to building even stronger connections with you and the local communities we serve. One of the ways we are achieving this goal is by providing you with information and services that are as reliable and useful as the electricity we supply.

Recently, we’ve looked at ways to make our services more efficient and valuable, and have been upgrading electric power meters. We will continue with this upgrade initiative for the next few years in an effort to improve our outage monitoring system, and increase our responsiveness out in the field.

When coming into the Aiken office, you will also notice our new payment kiosk located in the entryway. This is just a couple of the ways we remain innovative and leverage the cooperative advantage to benefit every member.

In addition to supplying you with low-cost electricity and reliable answers, AEC also provides you with even more ways to save money on everyday purchases. Check out our Co-op Connections program at aikenco-op.org.

Membership at Aiken Electric Cooperative is a powerful thing. It means you have an energy partner you can trust to look out for your community’s best interests.

Whether you have energy-related questions, or questions about your membership, we are ready to work with you. At the end of the day, we are your trusted partner, providing you with the electricity you need to power your daily life, and to be your source for power and information.

Gary L. Stooksbury

Chief Executive Officer


We Need Your Email Address

We would like to try to communicate better with our membership when we have major storms or major events. To do this, we believe it would help if we could communicate with you via email as well as through our website and Facebook page. So, we ask that you click the link to the left, “receive email updates” and complete the registration page or send us your email address(es), along with your account name and service address, to This e-mail address is being protected from spambots. You need JavaScript enabled to view it so that we can update our contact records. We will only use email communication during special situations or for important issues that may affect your service. As always, we will never share or sell your information. Our goal is to provide you the best member service possible, and we appreciate your partnership in that effort. Thank you.


sc.tellepa.com exercice your rights and speak up videoShould the EPA have the power to make new rules and regulations that cause your electric bill to soar? We think not. Protect your pocketbook and join our petition: www.sc.tellepa.com

 

 
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